At Mehak Naarang Studio, we take great care to ensure your orders are delivered safely and on time. We partner with trusted courier services of international repute to provide a seamless delivery experience.

• All customised orders are made-to-order and require an additional 15–25 days for processing prior to dispatch. Delivery timelines may vary depending on the level of customisation. Any applicable shipping charges will be communicated at the time of order confirmation.
  
• Free shipping is available on all orders within Delhi-NCR.
  
• For international orders, shipping charges are calculated based on the weight, volume, and delivery destination of the order.
  

Returns, Exchanges & Damages

• We do not accept returns unless the product received is damaged.
  
• In case of a damaged product, please email us within 24 hours of receiving your order with clear photos at: [your email]. Our team will assist you promptly.
  

Important Guidelines for Claims:

• Please record an unboxing video from start to finish when opening your package. Claims regarding damage or missing items will only be considered with a valid unboxing video.
  
• Open the package carefully using your hands only. Avoid using scissors, blades, or sharp tools, as damages caused during opening will not be eligible for claims.
  

Exchange Policy

• We offer size exchanges only, and requests must be made within 24 hours of receiving the product.
  
• Exchanges are not applicable on items marked as SALE or ONE SIZE.